Stock Adjustments Reasons

In this article

Use adjustment reasons to explain why your shop’s inventory changed, such as a recount or damaged products. Every stock adjustment requires a reason. The enabled reasons from this page appear in the Reason dropdown when you create a stock adjustment.

Open Stock Adjustment Reasons

  1. Click Configuration in the navigation bar at the top of the page.

    Configuration in the top navigation

  2. Choose Settings from the menu.

    Settings in the open Configuration menu

  3. Select Stock Adj. Reasons in the Settings sidebar.

    Stock Adj. Reasons in the Settings sidebar

Understand system and custom reasons

Reasons marked System come with YoPrint. You can rename them, but you cannot turn off their Enabled status. Their Edit dialog has no Enabled checkbox.

Reasons you add are custom reasons. They have no System badge. You can rename, disable, enable, or remove them. Use a custom reason for a shop-specific category that you may want to hide later.

System reasons and a custom Shelf recount reason in the same table

Add a custom reason

  1. Click Add Adjustment Reason at the top right of the list page.

    Add Adjustment Reason button on the list page

  2. Enter a name in Reason. Use a name that is different from the reasons already listed, so staff can tell them apart.

    Reason field in the Add Reason dialog

    Enabled is selected by default. Leave it selected for a reason staff can use now. A disabled reason stays in Settings for later use, such as a seasonal promotion.

  3. Click Save to add the reason.

    Save button in the Add Reason dialog

Edit a reason

Renaming a reason changes the choice offered for new adjustments. Saved adjustments keep the reason text they already contain.

  1. Open the reason’s three-dot More actions menu.

    More actions button for Shelf recount

  2. Choose Edit.

    Edit in the custom reason menu

    Double-clicking a custom reason’s row opens the same Edit Reason dialog. A single click on the row does not open it.

  3. Update the Reason name.

    Updated name in the Edit Reason dialog

  4. Click Save.

    Save button in the Edit Reason dialog

Disable or enable a custom reason

Disabling a custom reason hides it from the choices on new adjustments. It keeps the reason in Settings and does not change the reason on saved adjustments. The status button is locked for System reasons.

  1. Click Enabled in the custom reason’s Status column to turn it off. Its status changes to Disabled.

    Enabled status button for Overflow shelf recount

  2. Click Disabled when you want the reason available again. Its status changes to Enabled.

    Disabled status button for the same custom reason

Use a reason on a stock adjustment

On the New Stock Adjustment form, the required Reason field offers your enabled reasons. The example below shows the renamed custom reason, Overflow shelf recount. Follow Create a stock adjustment to complete the form and apply the quantity change.

Reason dropdown on a new adjustment with Overflow shelf recount available

Remove a custom reason

Removing a reason cannot be undone. If you may need it again, disable it instead. Removing the setting leaves the reason text on saved adjustments unchanged.

  1. Open the custom reason’s three-dot More actions menu.

    More actions button for Overflow shelf recount

  2. Choose Remove.

    Remove option in the custom reason menu

  3. Check the reason named in the confirmation, then click Remove.

    Remove confirmation naming Overflow shelf recount

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