How to Export Customers

Export your customer list as a CSV file from the Download Center. Customer exports are located under Reports > Download Center, rather than on the Customers page in Sales. The Download Center exports customer records exclusively as a CSV file; Excel (.xlsx) format is not offered.

Create a customer export

1. Open Reports in the top menu.

   

2. Choose Download Center.

   

3. Open the Reports dropdown.

   

4. Choose All Customer.

   

   The All Customer option exports your team's non-deleted customers, rather than an individual customer record.

5. Click Export.

   

The export includes your team's non-deleted customers with no selection or date range. To work with a segment such as wholesale customers or recent buyers, download the full list and filter the rows in your spreadsheet application. Large customer lists can take longer to generate.

Download the customer file

The report appears in the list while YoPrint prepares it. Wait for its status to change from Pending or Generating to Ready. If you step away while a large export runs, click Refresh above the table to check for the updated status.

1. Click the Download icon on the ready Customer row.

   

The file downloads as customer-export.csv. Open it in your spreadsheet app. The file includes customer IDs, company names, contact names, emails, phones, and addresses. A customer with several contacts or addresses can occupy more than one row.

Files stay available in the Download Center until removed. Anyone with access to your shop's Download Center can view and download completed customer export files.

You can return to the Download Center to collect a file or create a fresh export after your customer list changes.