How to Set Artwork Approval Terms
In this article
Add artwork approval terms so customers see what they are confirming when they sign off on a design. You can change the wording or hide the terms from the customer portal at any time.
Add or update artwork approval terms
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In the top navigation bar, open the Configuration menu.
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Choose Settings.
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In the left sidebar under Configuration, select General.
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Select the Customer Portal tab.
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Scroll down to Customer Portal Terms and click Configure beside Show Artwork Approval Terms. Sales order and quote terms have separate settings below this row.
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Enter or edit your terms, such as customer responsibility for spelling, colors and placement. The toolbar has formatting options for bold text, lists and links.
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Check Show in Customer Portal.
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Click Save.
Terms are required when enabled
If Show in Customer Portal is checked, the terms cannot be blank. YoPrint displays This field is required and Save stays disabled until you enter text.
The settings row now shows Enabled. Your terms appear under Approval terms in the customer's Review & Sign screen before they approve and sign the artwork.
Settings does not include an approval preview; for the request itself, see How to Request Artwork Approval from Your Customer.
Hide artwork approval terms
From the Customer Portal tab in General settings:
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Click Configure beside Show Artwork Approval Terms.
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Clear Show in Customer Portal.
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Click Save.
The row shows Disabled. Disabling terms applies to future requests; your text stays in the editor, ready for the next time you enable it.