How to Request Artwork Approval from Your Customer

In this article

• Request Artwork Approval
• Approving an Artwork
• Resending Artwork Approval and Approval History

Next up is Artwork Approval. YoPrint allows you to easily share mockup artwork with your customers for approval. In this article, we’ll walk you through each step to help you get approvals quickly and hassle-free.

Request Artwork Approval

1. Click on Request Artwork Approval directly from the Mockup Files dialog. This will send an email to all the recipients in the email recipients list.
2. This will allow you to add in notes for your customer to see.
3. Or, you could also click on ⋮ and Request Artwork Approval directly from the Quote page.

Approving an Artwork

1. After sending the request, your customer will receive a professional, white-labeled email branded with your company.
2. Clicking Review Approval directs your customer to the customer portal, where they can zoom in on the artwork and review the details up close.
3. If they're satisfied with the design, they can approve the artwork and proceed to the next one.
4. If changes are needed, they can select "Not yet, I need to change something" and add in their comments.
5. If they changed their mind, they can always go between each mockup and change their approval.
6. Once they click on Agree and Sign, they’ll see your terms and conditions which you will customize beforehand. Learn more about that here. 
7. The customer portal is optimized for mobile devices too. This will allow your customers to review and approve artwork easily, anytime and anywhere.
8. After they’ve signed their review, you will get an email notification, as well as an in-app alert informing you that your customer has reviewed the artwork. 
9. Clicking on the button in the email or the notification takes you to the order details page.
10. Double-click on the art approval status in the top right to read your customer’s comments.

Resending Artwork Approval and Approval History

1. If your customer requests changes and you've created a new mockup, you can remove the old one and upload the updated version to keep everything up to date.

2. Then, request artwork approval again, choosing either only the new artwork or all artworks for confirmation if you prefer to be on the safe side.

3. YoPrint tracks your art approval history, allowing you to click on the approval status to view past changes. You can easily toggle between approvals to see updates and revisions.

4. Once your customer has approved all artworks, you will receive an email, and also an in-app notification.

5. You are now ready to take a payment from your customer before beginning production. We will talk about how you can take a payment through the customer portal in the next article.