Message Feature Overview

YoPrint’s built-in messaging feature makes it easy to communicate with customers and vendors without leaving the platform. You can send updates, share files, and keep everything related to your orders in one place.

Send messages to customers or vendors

Use the messaging feature to send updates, ask questions, or share attachments like mockups, designs, and order details within YoPrint.

Learn how to start messaging customers and vendors.

Use message templates

You can save time by creating message templates for Sales Orders, Quotes, and Purchase Orders. Once set up, you can select a template and send it instead of typing the same message repeatedly.

Learn more about creating and using message templates.

Assign a status to messages

Keep conversations organized by assigning a status to each message. This helps you and your team track progress, prioritize responses, and stay on top of customer communications.

Learn how to manage message statuses.

Check message delivery status

YoPrint shows whether a message was delivered successfully. If something goes wrong, you’ll get an alert, and you can quickly troubleshoot the issue.

See how to troubleshoot message delivery issues.

That’s the full overview. Messaging in YoPrint helps you keep customer communication simple, organized, and trackable.