Create a Quote

In this article

A quote is for one customer and can hold more than one job. Each job groups products with the services done to them. If a customer wants printed shirts and embroidered caps, you can put the shirts in one job and the caps in another, both on the same quote. A job can also have tasks for your team. Tasks are optional and can wait until you plan production.

One quote for one customer holds two jobs, printed shirts and embroidered caps. Each job lists its products, the services done to them and optional tasks.

YoPrint saves the quote as soon as you create it, so you can leave it and come back later.

Depending on how your shop works, you might start a job from a preset, add products that are not in your catalog, check supplier stock and pricing or arrange delivery. Each of those has its own section below.

Start a quote

  1. Open Sales and choose Quotes.

    The Sales menu with Quotes marked

  2. Click + Quote. YoPrint numbers the quote and opens it.

    All Quotes with the + Quote button marked

Choose a customer

  1. In Select a customer, search for the customer and choose them.

    If the customer is not in YoPrint yet, choose + Add Customer instead and follow Add a new customer. Then continue with Set billing and delivery addresses.

    The customer list filtered by a search, with a matching customer and + Add Customer both marked

To change the customer's details later, see Change a customer's details.

Add a new customer

The New Customer form covers the customer and a primary contact together.

  1. Fill in the form.

  2. Click Save.

    The New Customer form filled in, with the Name field numbered 1 and Save numbered 2

YoPrint adds the new customer to the quote and lists the contact under Email Recipients, so they are ready to receive the quote when you send it.

The quote with the new customer selected and the contact under Email Recipients

Set billing and delivery addresses

  1. Choose an address in Default Bill To.

    If the address is not in the list yet, add it first. See Add an address, then choose it here.

    The Default Bill To list open, with the customer's saved address marked and Add Address at the foot of the list

  2. Choose an address in Default Ship To.

    If the customer will collect the order, leave Default Ship To blank.

    Default Bill To numbered 1 and Default Ship To numbered 2, with the pickup hint

Add an address

  1. Open Default Bill To and choose Add Address.

    The Default Bill To list open with Add Address marked

  2. Fill in the billing details.

    To create a matching delivery address at the same time, tick Also add as a shipping address.

  3. Click Create address.

    The Create billing address form with the billing details numbered 2, the optional shipping-address checkbox boxed, and Create address numbered 3

Edit an address

  1. Click the pencil beside the address field.

    The address fields with the edit control marked

  2. Make your changes.

  3. Click Save address.

    The Edit billing address form with Save address marked

Add a job

  1. Click + Job.

    Reusing a job

    To start from a job you have quoted before, click Add a previous job instead. See Reuse Job Orders. To start from a saved preset, see Start a job from a preset.

    The quote's job controls with + Job and Add a previous job marked

  2. Enter a Job Name.

    Create Job with the Job Name filled in

Add a service

A service is the decoration work for this job. Screen printing and embroidery are both services. The prices come from the pricing matrix your shop has set up.

  1. Click + Service.

    The Services area of Create Job with + Service marked

  2. Choose the service.

    If the service you need is not in the list, set it up first. See Configure Pricing Matrix in YoPrint.

    The New Service list with a screen printing service marked

  3. Set Service Options and Location. The options are the matrix choices for this service. For screen printing, that is the number of colors. The location is where the decoration goes.

    Service Options and Location filled in on the New Service form

  4. Add Internal Notes and Customer Notes if you need them. Customer Notes are for the customer to read. Internal Notes are for your own team.

  5. Click Save.

    The complete New Service dialog with the note fields marked 4 and Save marked 5

Check what a service charges

The matrix is read-only here. Its prices come from your shop's service setup.

  1. Open the service's menu and choose View Service Matrix.

    The service menu with View Service Matrix marked

  2. Read the price for your color count and quantity.

    The full page with the service matrix open and its pricing table marked

Add a task

Tasks help you assign work to your team and track its progress. They are optional when creating a quote, so you can add them later when you plan production.

  1. Click + Task.

    The Tasks area with + Task marked

  2. Choose a Task Preset. YoPrint fills in the Name and Status from it.

  3. Change the Name or Status if you need to.

    New Task with Task Preset numbered 2, the Name filled in and Status numbered 3

  4. Set Starts on and Ends on, then click Apply.

    The task date picker with Starts on, Ends on and Apply marked

  5. Click Assign and choose who does the task.

  6. Add Notes if you need them.

  7. Click Save.

    The lower part of the task form with Assign, Notes and Save numbered 5 to 7

Add mockup files

Use Mockup Files for the artwork. Mockups must be image files: JPEG, PNG, GIF, TIFF or BMP.

  1. On the Mockup Files tab, click Upload.

    The Mockup Files tab with Upload marked

  2. Click Select Files to Upload, or drag files onto the panel.

  3. When the files finish transferring, click Upload in this window.

    File Upload with Select Files to Upload numbered 2 and the final Upload button numbered 3

  4. Choose the Service this mockup belongs to.

    The Service list open on a mockup row

    Renaming the file

    Click the file's pencil, enter the name and click Save.

    Edit Mockup File Name with Save marked

    Showing the mockup on the quote PDF

    Tick Show in PDF.

    The Show in PDF checkbox ticked

YoPrint saves the files with the job. See Save the job.

Add production files

Use Production Files for the files your shop floor works from.

  1. On the Production Files tab, click Upload.

    The Production Files tab with Upload marked

  2. In File Upload, click Select Files to Upload, or drag files onto the panel.

  3. When the files finish transferring, click Upload in this window.

    The File Upload dialog, which both file tabs open, with Select Files to Upload numbered 2 and the final Upload button numbered 3

  4. Choose the Service the file belongs to.

    The Service list open on a production file row

    Renaming the file

    Click the file's pencil, enter the name and click Save.

    Edit Production File Name with the pencil and Save marked

YoPrint saves the files with the job. See Save the job.

Add production notes

  1. Open the Production Notes tab and click + Note.

    The Production Notes tab with + Note marked

  2. Write the note.

  3. Click Save.

    The Edit Note editor with Save marked

Save the job

  1. Click Save and Close.

    The job footer with Save and Close marked

Changing the job later

Click the job's name to open it again.

A saved job with its name marked

Start a job from a preset

A preset creates the job with its services and tasks already in place. Presets do not include products, so add those yourself.

  1. Click + Job Preset.

    No presets yet

    To create one, go to Configuration, then Settings, then Job Presets. See Configure and Use a Job Preset.

    The job controls with + Job Preset marked

  2. Click Select beside the preset you want. YoPrint creates the job straight away.

    Create Job from Preset with Select marked

To change anything on the job, click its name to open it. Your changes do not affect the preset.

Edit Job with the job name and a service's menu marked

Add products to a job

You can add products without connecting a supplier. YoPrint works out each row's price from the product cost, the markup in your pricing group and the service price.

  1. Click + Product.

    A saved job with the + Product button marked

  2. Search by style number or product name, then choose the product.

    PC55 typed in the search box, with the intended result marked

  3. Choose a color.

    The color list open on the Catalog Product Form

  4. Enter a quantity for each size you need.

    Size rows with quantities entered against S, M, L and XL

  5. Check Selected. This is the product cost YoPrint uses for pricing.

    Changing the cost

    Choose Lowest or enter your own amount in Cost.

    Setting the product price yourself

    Enter the product portion of the selling price in Total. If you leave it blank, YoPrint uses your pricing rules.

    Selected, Lowest, Cost and Total on two size rows

    If the customer supplies these products, tick Supplied on those size rows before you click Add and Close. You then charge for the service only, unless you set a product price yourself.

    The size grid in the product form with the Supplied column marked

    Adding another style or color

    The form handles one style in one color at a time. To add the next one while the form is still open, click Add and Keep Open instead of Add and Close. The form stays open with the same product and color selected, and YoPrint clears the quantities and any manual cost or price override. Change the color or style, then type the next quantities. Or click Add and Close and then + Product again for the next one.

    The form footer with Add and Keep Open marked

  6. Click Add and Close. YoPrint saves the rows automatically, one per size.

    The product form footer with Add and Close marked

    The job showing one row for each size added

Unit Price on each row is the customer's price for one item. It can include both the product and the service.

Change or remove a product

Change a row

  1. Change the quantity in the row's Quantity box.

    To add a description the customer sees, open the row and fill in Description Visible to Customer.

    A product row with its quantity box and its customer description marked

Copy a row

Copy a row to add another size or another version of the same product.

  1. Click the copy icon on the row.

    A saved product row with the copy control marked

  2. Fill in the copy.

  3. Click Confirm.

    The copied row waiting to be filled in, numbered 2, with its Confirm tick numbered 3

Remove a row

  1. Click the remove icon on the row.

    A product row with the remove control marked

Add custom products and fees

Add a custom product

Use this for a product that is not in your catalog. YoPrint has no cost or price on file for it, so you set the price yourself.

  1. Click + Custom.

  2. Enter a name and a quantity.

  3. Click the pencil to open the price.

    A pending custom row with + Custom numbered 1, the name and quantity numbered 2 and the price pencil numbered 3

  4. Set Product Total and click Apply.

    Pricing Override on a custom row, with Product Total and Apply marked

  5. Click Confirm on the row.

    The pending custom row with Confirm marked

Add a fee

Use this for a charge that is not a product. An artwork setup fee is one.

  1. Click + Fee.

  2. Enter a name, the amount and the quantity.

  3. Click Confirm.

    A pending fee row with + Fee, its amount and quantity, and Confirm numbered 1 to 3

Change a price

A price override changes that row only.

  1. Click the pencil beside Unit Price on the row.

    A saved product row with the Unit Price pencil marked

  2. Enter your own figure in Product Total, Service Total or both. Together they make up the Unit Price. Product Cost below them only affects the margin figures.

  3. Click Apply.

    The Pricing Override popover with the two overrides numbered 2 and Apply numbered 3

Go back to the calculated price

This also clears any manual cost.

  1. Click the pencil beside Unit Price to open Pricing Override, then click Clear All.

  2. Click Apply.

    The Pricing Override footer with Clear All numbered 1 and Apply numbered 2

Change the pricing group

A pricing group is the set of markup rules YoPrint prices from. It applies to the whole quote. Rows you priced yourself keep the price you set.

  1. In Overview, click the pencil beside Pricing Group.

    The Overview panel with the Pricing Group pencil marked

  2. Choose the group.

  3. Click Save.

    The Pricing Group picker numbered 2 and Save numbered 3

Check supplier stock and pricing

Real-time stock and pricing need a connected supplier account. See Configure SanMar Integration in YoPrint to set one up.

Pull supplier pricing into a job

This sets the product cost. Your pricing rules then work out the selling price.

  1. Click Check Vendor Stock/Pricing.

    On plans without stock control, the label reads Vendor Pricing.

    The job toolbar with Check Vendor Stock/Pricing marked

  2. Choose Piece, Dozen or Case for each product. These are the supplier's prices for buying one, a dozen or a full case, so pick the way you will buy.

  3. Click Apply.

    The Vendor Pricing dialog with the Piece, Dozen and Case choices numbered 2 and Apply numbered 3

Check supplier stock for one product

  1. In the product form, click Check Vendor Stock. Real-time inventory opens with a row for each size.

    The product form header with Check Vendor Stock marked

    Without a connected supplier account, Real-time inventory lists the sizes but shows no quantities. See Configure SanMar Integration in YoPrint to connect one.

    Real-time inventory listing each size with no quantities, on a shop without a connected supplier

Set dates and payment terms

Set the dates

  1. In Overview, click Prod. Start or Prod. Due. They share one picker.

    The Overview panel with the Prod. Start and Prod. Due date controls marked

  2. Set Starts on and Ends on, then click Apply.

    The production date picker with Starts on, Ends on and Apply marked

  3. Set In Hands Date. This is when the customer will receive the order.

    The Overview panel with the In Hands Date control marked

Set the payment term

  1. In Overview, click the pencil beside Payment Term.

    The Overview panel with the Payment Term pencil marked

  2. Choose the term. YoPrint fills in Full Amount Due, Deposit and Deposit Due. Change any of them if you need to.

  3. Click Save.

    Select Payment Term with the chosen term numbered 2 and Save numbered 3

Arrange delivery

If the customer wants delivery rather than collection, add a shipment for each destination. Setting Default Ship To on the quote does not create a shipment.

Add a shipment

  1. In the Shipment panel, open the actions menu and choose Add Shipment.

    The Shipment panel menu with Add Shipment marked

  2. Choose the Shipping Type and the Shipping Address. The shipping type is a delivery method your shop has set up. That can be your own in-house delivery or a carrier.

    Shipping Type and Shipping Address filled in

  3. Under Available Line Items, enter the quantity going to this address.

  4. Click + Add Selected.

    Available Line Items with the quantity numbered 3 and Add Selected numbered 4

  5. Click Save and Close.

    The shipment footer with Save and Close marked

Send part of the order somewhere else

Each shipment keeps its own destination and quantities.

  1. Add another shipment. Any quantity you did not allocate is still available.

    A second shipment to another address, holding the remaining quantity

Changing a saved shipment

Reopen the shipment from its Actions menu.

The Shipment panel with two saved shipments and their item counts

Charge shipping and tax

Delivery has two figures. The Shipping Cost on a shipment records what delivery costs you, and the customer does not see it. The Shipping Fee on the invoice is what you charge the customer.

Record what delivery costs you

  1. On the shipment, click + Shipping Cost.

  2. Enter the amount. Add a description if it helps.

    To get rates from a carrier instead of typing the amount, connect your shop to Shippo. See Configuring Shippo Integration.

    A shipment's Line Items with + Shipping Cost numbered 1 and the amount numbered 2

Bill the customer for delivery

  1. In the quote totals, click + Invoice.

    The quote totals with + Invoice marked

  2. Click Auto Pack to bring the items across.

  3. Check the Shipping Fee. YoPrint works it out from the shipment costs you saved. To charge a different amount, change it.

    The invoice Line Items after Auto Pack, with Auto Pack numbered 2 and the Shipping Fee numbered 3

  4. In Select Tax, choose how to tax the invoice. The list offers a manual amount or percentage, Tax Exempt, Auto tax and your saved tax presets.

    Auto tax works out the tax from the invoice's addresses. It needs a Bill To address and a plan that includes it.

    The Select Tax list

  5. Use the Shipping Taxable switch to decide whether YoPrint taxes the shipping fee with everything else.

    A manual tax percentage with the Shipping Taxable switch

  6. Click Save and Close.

    The invoice footer with Save and Close marked

The quote then shows both figures. Shipping Charge is what delivery costs you. Invoiced Shipping Charge is what you charge the customer.

The quote totals showing Shipping Charge and Invoiced Shipping Charge

Publish the quote

Publishing does not send or invoice the quote. See How to Send a Quote to send it.

  1. Click Publish.

    The quote header with Publish marked

The quote moves from draft to Pending.

The published quote header showing Pending

Find and reopen a quote

Drafts appear in the same list as published quotes, marked Draft.

  1. Open Sales and choose Quotes.

  2. Search for the quote.

    Search results with a draft quote marked

  3. Open the row's actions and choose Edit Draft.

    For a published quote, the menu shows View instead. Follow Change a published quote.

    The row's action menu with Edit Draft marked

Change a published quote

A published quote opens in its detail view rather than the editor. The label has its own pencil. The products open through + Live Edit, below.

  1. Open the row's actions and choose View.

    The row's action menu on a published quote with View marked

  2. Click the pencil beside the detail you want to change.

  3. Make the change and click Save.

    The quote label being edited, with its pencil numbered 2 and Save numbered 3

Change the products on a published quote

  1. On the job, click + Live Edit.

    A published job's Line Items with + Live Edit marked

  2. Change what you need.

  3. Click Save and Close.

    Live Edit Line Items with an editable quantity numbered 2 and Save and Close numbered 3

Keep a list of your drafts

  1. In the quote list sidebar, click + Filter.

    The quote list sidebar with + Filter marked

  2. Enter a Filter Name.

  3. Click + Add Filter and set Is Draft == True.

    Create Quote Filter with Filter Name numbered 2 and the Is Draft condition numbered 3

  4. Click Create.

    The filter footer with Create marked

Change a customer's details

Your changes update the customer record, not only this quote.

  1. On a draft quote, click View Customer beside the customer's name.

    The selected customer with View Customer marked

  2. In Customer View, click the pencil beside the customer's name.

    Customer View with the pencil beside the name marked

  3. Change what you need.

  4. Click Save changes.

    The Edit customer dialog with the changed website numbered 3 and Save changes numbered 4

What to do next

Send the quote to the customer. See How to Send a Quote.

Ask the customer to approve it. See Quote Approval Workflow.

Get the artwork signed off. See Artwork Approval Workflow.

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